Chip Chat On Customer Service
Building Customer Service Strategies for a Major City with Detroit's Adrian Tonon
Episode Summary
How Adrian Tonon took customer service skills he learned in the restaurant business to apply to the City of Detroit.
Episode Notes
In today's episode Chip and Adrian discuss the following topics:
- Striving for excellence in the restaurant industry and in the City of Detroit
- How to implement a customer service strategy for a major city
- Importance of the Improve Detroit app
- How and why to become an Ambassador of Detroit
Mentioned in the episode:
To Contact Adrian:
To Contact Chip: